Our Story

Best Practice Medicine is a clinician owned and founded education team.

We, the founders, Ben, Joe and Loren, were practicing air medical critical providers and clinical educators with a problem. In the decades of experience in our diverse disciplines and models of response and healthcare, none of us had found a solution to our collective challenge.

So we built one.

In doing so, we were overwhelmed with the need for an independent team like Best Practice Medicine (BPM) to support our incredible colleagues healthcare. Today we are humbled to lead a team of over forty change makers driven to improve provider confidence and competence which we believe is necessary to decrease medical error and increase survivability through better performance and decision making in those, the most essential moments between life and death.


As health care providers, how do we perform and respond well to the rare and extremely rare clinical emergencies with the competence and confidence like we see them everyday?

In urgent, emergent and critical care medicine we found this to be a universal and under recognized source of anxiety, fear and bad patient outcomes. We know because as critical care transport and response teams we saw first hand this challenge was shared by our colleagues in Emergency Medical Services, Critical Access Hospitals, Level I, II and III trauma centers and many more. Basically, everyone in urgent, emergent, and critical care medicine struggles with this phenomenon.

The expectation of our peers, patients and family members is that we will hit a home run (or at least a base hit), on a fast pitch we see only a few times a year, if at all, with little to no meaningful, accessible or affordable batting practice or coaching.

Despite our rigorous continuing education licensure requirements, online learning management systems, case reviews (mortality/morbidity) and grand rounds something was missing, a key component of our preparedness education was lost. Coaching and education for Competency and Confidence was difficult to find, rarely applicable to specific clinical teams / settings, and was expensive.

“How to we make the rare common?”
We design, deploy, and deliver,
Meaningful, Accessible, Affordable,
Training, Education and Drills,
Prepared for you,
Built to improve,
Confidence and Competence,

From our small beginning at Ben's kitchen table BPM is serving the needs of the global urgent, emergent and critical care community. Our clients range from single health care providers, small specialized clinical teams, Emergency Medical Services, Fire Departments, Law Enforcement, private sector clients, single entity facilities, health care systems, Local, State, and Federal government partners, school systems, non-profits, philanthropic missions, and we hope, you and your team.

Team BPM


Ben King

CEO & Founder

Ben is the founder and CEO of Bozeman based Best Practice Medicine (BPM). As a leader in pre-hospital and critical care medicine for over a decade, he champions clinical excellence and best practice care as a clinician, educator and mentor.

Ben is a sought after speaker on the science and practice of resuscitative medicine. With clinical experience in fire, EMS, emergency departments and critical care Medevac medicine, Ben most enjoys connecting interdisciplinary teams of people to each other in those critical moments of medicine.

A critical care FP-C qualified Flight Paramedic, Ben provided high altitude and rural retrieval medicine in the Rocky Mountains. He holds multiple instructor ratings in trauma, cardiac, high fidelity simulation and pediatric sub-specialties.

Ben received his degree in Paramedicine in 2006 and went on to earn a second degree in Biology in 2011. He specializes in the implementation of large scale educational projects and is leading the premier clinical education team in the Northwestern United State.

Loren Deichman

Chief Operating Officer

Loren is an experienced critical care paramedic and educator with over 25 years in EMS, working in various roles during his career. His critical care expertise has been gained largely from his experience as an unlimited scope flight paramedic for several highly progressive HEMS outfits in west Texas and New Mexico. He is experienced in less common paramedic skill sets such as routine RSI, ventilator management, chest tube insertion, central line placement, invasive hemodynamic monitoring, and balloon pump operation. Has has cross-training for high acuity patient care in order to function as a true extension of the regional critical care center intensivists. Loren is also an experienced professional educator. He served as the Director of Clinical Education for a collegiate high volume accredited EMS education program and then rose to the role of Assistant Program Director responsible for curriculum development, faculty administration, and instruction of all on-campus and statewide satellite paramedic full courses, including the paramedic education portion of the USAF Pararescue training program at Kirtland Air Force Base.

His driving goal is to advance the prestige of EMS providers as a whole by encouraging providers to seek advanced-level knowledge, above and beyond convention.

Sean Grabbe

Deputy Director of Operations

Sean is a BPM's Deputy Director of Operations and a Simulation Specialist for the Central Simulation Team. Sean began his career in rescue and emergency medicine first as a lifeguard and then a full-time career as a FF/EMT. Sean earned his paramedic certification in 1995. He worked for five years in a progressive high volume fire-based EMS system in West Texas. During this time, he was an instructor for a community college EMS program. Sean also provided paramedic coverage for chemical refineries.

Moving to Montana in 1998, Sean continued to practice as a FF/paramedic. Currently Sean is the EMS Coordinator for his department. Sean is the medical team leader for the local combined City Police and Sheriffs Special Response Team.

Currently Sean is completing a bachelor’s degree in emergency health science from the University of Texas Health Science Center San Antonio.

Joe Poole

Director of Education

Joe has been involved in critical care medicine for three decades. His career of emergency medicine started as an EMT in the 1980s. Nursing school at Arizona State University was followed by years of critical care nursing, mostly in the emergency room. Recently, he served as a flight nurse in Bozeman with Summit/Reach Air Medical. Education has become his focus as he completes his certificate in nursing education with MSU. Currently working as clinical faculty with undergraduate nursing students allows Joe to shape the future of nursing care and education. His passion for learning is fueled by 20 years of teaching skiing at the highest levels to ski instructors in Montana. Bridger Bowl utilizes his talent to supervise the training of more than one hundred snowsports instructors each year. He thrives on creating the light bulb moment with learners and educates for AHA, NAEMT, ENA, and PSIA. Continuing to work locally in the Bozeman emergency department, Joe educates patients, family and staff on a regular basis.

Lifelong learning is the goal and interactive approaches including fun is the objective everyday. Joe brings to BPM creative instructor and curriculum development so we can deliver quality immersive education through games, activities and experiences.

Chris Kelley

VP of Business Operations

Chris has been in Bozeman for 25+ years after finding his way here to attend Montana State University from Oregon. He spent the earlier part of his career in the Ski/Outdoor and fly fishing industries, coaching ski racing, guiding fly fishing and sales rep for several top brands in several states. The last decade or so Chris has been in business development for medical equipment and practice management for ED and HM physicians. With a little dabbling in the high tech start up world and telemedicine.

He is an EMT and volunteer Ski Patrol at Big Sky Resort.

In his down time he can be found with his wife, son and daughter skiing, fly fishing, whitewater trips or just about anything else outside.

Eric Lowe

Medical Director

Eric is an emergency medicine physician practicing in Bozeman, Montana with a strong interest in prehospital medicine. He is the medical director for EMS services in Gallatin County, MT, with responsibility for first response agencies, air and ground transport services, as well as local ski patrols and backcountry search and rescue.

He completed medical school at the University of Connecticut, graduating in 2005. He completed residency at Maine Medical Center in Portland Maine, with one year as chief resident, graduating in 2008. He is board certified by the American Board of Emergency Medicine. Eric has been immersed in prehospital medicine since his time as a ski patroller in college and as an EMT on an urban ground ambulance in between college and medical school. This passion for the prehostpial community is evident in his role as medical director. He is often found in the field working alongside paramedic, nurse and EMT’s on ambulances and in helicopters.

Zach Sturges

Simulation Medical Director

Zach Sturges is a native of Montana and an emergency physician practicing in Bozeman, Montana. He attended medical school at the University of Washington and then completed an emergency medicine residency at the University of Utah. Following his residency he completed a fellowship in medical education with a focus on simulation technology. Dr. Sturges remained on the faculty at the University of Utah after his fellowship and created simulation curriculum for emergency medicine residents and multidisciplinary disaster medicine courses. He is board certified in emergency medicine. Since 2015, he has been the assistant medical director for REACH air medical services. He is committed to ongoing excellent medical education and brings experience from practice environments both urban and rural.

Brodie Verworn

Western Simulation Team Leader

Brodie is the Simulation Team Leader for the western third of Montana. Born and raised in Montana, he initially forayed into EMS in 1998 to help on a local community ambulance in Seeley Lake, Montana. In 2006, he became a full time EMT/Firefighter with the Big Mountain Fire Department, where he currently is the senior paramedic on staff.

In 2010 he earned his AAS in paramedicine and through time, has earned his instructor certifications with the American Heart Association in BLS CPR, ACLS, PALS, is a PHTLS instructor, and a lead EMS instructor for the state of Montana. He is an active proponent of rural EMS education and closing the gap of training on “High Risk, Low Frequency” skills. He works with daycare centers around the Flathead Valley as well as the Kalispell Police Dept. putting on tailored classes for their employees.

DJ Olson

Hi-Line Simulation Team Leader

DJ comes to us from north central Montana where he is a part of the Hi-Line Simulation Team. He has been involved with EMS for over 10 years and is in his 8th year working as a career firefighter/AEMT . He is currently pursuing becoming a paramedic and looks forward to increasing his knowledge base as well as helping to teach others through the simulation trainings. He is a huge proponent of rural EMS and education and is excited to be a part of bringing it to the Hi-Line area. He is a certified CPR instructor through AHA as well as a lead EMS instructor through the state of Montana. He has taught EMT classes and is a certified car seat technician.

Alyssa Bryant

Student Coordinator

Alyssa comes to the BPM family from the desert and heat of Arizona. She has been involved in health care administration coordination for 8 years. Alyssa comes to us with many exceptional skills with student coordination, AHA courses, and everything in between. She has been a licensed AHA BLS instructor for the past 3 years. She has attended MSU in pursue of being a nurse. Alyssa has a passion for serving our students and helping them advance their knowledge and education.

Brea Dyk

Education Specialist

Brea is a registered nurse and clinical nursing informatics specialist with a background primarily in pediatric patient care. Starting out in Seattle and Los Angeles then returning home to Bozeman, she has accumulated 15 years' experience from bedside to the operating room in various nursing and medical education roles. Brea has gladly served as a Nurse Team Leader, Nurse Coordinator, and Staff Preceptor as well as an AHA instructor for BLS, ACLS, and PALS. Brea is devoted to ensuring patients receive the best care possible, which has driven her passion for educating medical professionals and helping advance their skills to that effect.

Ben Griffith

Western Team Simulation Specialist

Ben is an experienced critical care paramedic that joined the BPM team from the eastern seaboard. He started in pre-hospital medical care over 23 years ago with a certification as an EMT-A in northern New Jersey. He utilized that certification when he lead and reorganize the Virginia Military Institute’s Emergency Medical Response team while earning his engineering degree. After graduating VMI, Ben became a law enforcement officer in northern Virginia. While tending to his duties in law enforcement, he became a paramedic providing advanced medical care with the county police’s helicopter division. During his tenure with the helicopter division he became a paramedic field trainer, flight officer trainer and tactical paramedic. His duties and experience as a paramedic did not end on the flight line but carried over to his positions within the WMD team and Special Operations Division. Ben served as a tactical paramedic providing medical support and oversight for EOD, SWAT and other high risk operations teams. He also has held several certification in tactical medicine.

Ben hung up his flight helmet to return to school to further his education by attending MSU to gain a post bacc in Pre-medicine. During his time at MSU he fell in love with Montana and sought other opportunities to further his medical experience while maintaining his foothold in beautiful Montana. He is excited to join BPM team to bring medical simulation to Montana’s medical community to expand the educational and training opportunities within the state.

Amber Olson

Director Special Projects Division

After graduating paramedic school over a decade ago Amber pursued a career in clinical care and meaningful education. Working her way through instructor courses like CPR/First Aid instructor to advanced AHA courses like ACLS and PALS Amber believes in building knowledge from the ground up. Her most recent ventures include working with several grant-funded initiatives such as Emergency Pediatric Care, PHTLS, LUCAS/Cardiac Ready Communities, and Naloxone Training. In addition to these many roles, she actively serves as a paramedic for 2 local departments and frequently helps with instruction of EMT classes and refreshers across the state. Professionalism and customer service are cornerstones of excellent patient care and it is Amber's philosophy that skills acquisition through pertinent education is the foundation of such.

In her “down time”, you will find Amber with reading the latest in EMS research or hovering over a perplexing EKG or playing with a new piece of equipment. When not working, she enjoys wandering through the wilds of Montana with her family.

Irene Siddons

Director of MED-ED Division

Irene has been in pre-hospital medicine since she was eighteen. She started as an EMT in the Los Angeles CA later completed Paramedic school in Reno, NV where she worked at REMSA for the next four years. She accepted a job here in Montana working as a Paramedic/Firefighter with West Yellowstone Fire Department, where she fell in love with the mountains and the peaceful lifestyle Montana has to offer. During her ten years with the department, she became very active in our local EMS community. She worked with Air Idaho where she flew as a Flight/ Medic in Idaho, Montana, Arizona, and Wyoming while also working part time with the local ground ambulance AMR out of Bozeman, MT. In 2015 she decided to open a business here in Bozeman helping people live a healthier more active lifestyle based around nutrition. Since the opening of Fired-Up Nutrition she has opened two more locations and made the decision to go full time with her businesses in 2017. She has a passion for teaching and medicine so she was brought into the Best Practice family as the Med-Ed Director where she looks forward to teaching best practices to students in our EMS community.

Paul Menkhaus

Director of C.A.R.E Division

Paul is a native of Kentucky and has lived in Montana for over 25 years. He attended medical school at the University of Kentucky, completed his residency in anesthesiology at Wake Forest University and followed this with a fellowship in cardiovascular anesthesiology at the University of Alabama in Birmingham. In addition to his practice as an anesthesiologist, Paul has also practiced in both the emergency room and intensive care settings. Finally, his experience includes the establishment of cardiovascular anesthesia services at two hospitals and the opening of a free-standing surgical center. He comes to us out of retirement with a strong interest in education and service. His areas of interests include hiking, fishing, and wood working.

Katie Webster

CARE Instructor

Katie’s passion is simply to help people. She strives to ensure that she infuses her clinical experiences and teaching with passion and pride, and believes that clinicians are lifelong learners.

Katie joined the Hyalite Fire Department (formerly the Rae Sourdough Fire Department) in 2011. Within four months, she earned her EMT certification and started responding to emergent medical calls. Katie then accepted a full-time position as an EMT at AMR, and began learning as much as she could from her paramedic partners and their 911 calls.

In 2013, Katie earned a Bachelor’s Degree in Cell Biology, Neuroscience, and Biomedical Sciences from MSU. Afterwards, she quickly applied to a hybrid Paramedic Program, from which she graduated top of her didactic class in 2015.

Around Best Practice Medicine, Katie is involved in the MED-ED, CARES, and Special Projects Divisions. In MED-ED, Katie is the Lead Lab Instructor for all EMT classes, where she mobilizes a team of lab instructors to reinforce lecture material with the skills and techniques necessary for students to become well-rounded practitioners. In CARES, Katie is an AHA instructor for BLS CPR, ACLS, and PALS courses. In Special Projects, Katie is starting to teach Narcan Master Trainer courses to local agencies to help reduce and reverse the drastic and severe consequences of opioid abuse.

Katie was born in England and later grew up in southeastern Washington, then moved to Montana to attend MSU. She fell in love with the big sky and suddenly, she’s been a Bozemanite for almost 10 years. When she’s not working on the ambulance or teaching, Katie enjoys riding motorcycles, playing piano and guitar, and spending time with her second family at the fire department.

Teresia Moore

Hi-Line Team Simulation Specialist

Teresia is an AEMT and trainer with 25 years’ experience in rural Montana. She has worked as an EMS provider and trainer, and has also worked as an EMS service manager, a Certified Hospital Emergency Coordinator (CHEC) and Hospital Trauma Coordinator.

Teresia is an active AHA BLS instructor and Montana Lead EMS Instructor, teaching EMT classes every year. She is still actively teaching with the local EMS and hospital as well as helping in the emergency department with trauma patients. Teresia believes that keeping up with the latest information on best practices is the best way to improve our patient care and overall the patient outcomes.

Having a love for rural Montana and believing that people in rural areas deserve great emergency care, is what has kept her going for 25 years. She is always working to learn more and bringing that knowledge to EMS and hospital providers.

Denise Strissel

Hi-Line Team Simulation Specialist

Denise was born and raised in North-Central Montana and has been a registered nurse for 39 years with 30 years of hospital experience in a local rural hospital. For several years she was a certified ACLS instructor and continues to be a BLS instructor through the American Heart Association. She also has 8 years of nursing experience while in the United State Army Reserve. Denise has been active with the local volunteer ambulance service since 1981. She looks forward to increasing her knowledge base and teaching others, and to utilize these skills when needed.

When Denise is not working you can find her chasing after her 3 grandchildren or working with the plasma cutter or welder to make some kind of metal art.

Terri Shively

Western Simulation Team Specialist

Terri is a Simulation Team Specialist assigned to the Western Team in Montana. Terri is a native of Montana and has lived and worked in EMS all over the state. Receiving her degree in Emergency Medical Services in Great Falls, Montana she worked for a local ambulance service while obtaining her paramedic degree. Shortly after school, she was invited to assist owners that purchased an ambulance service from the local hospital in Hamilton, Montana. She was given the title of Director of Operations, responsible for ambulance response and personnel for four cities of the Bitterroot Valley. In 2004, she moved up to Flathead County and served as a Paramedic/Firefighter at Big Mountain Fire for 10 years. She was awarded opportunities to serve on various services such as the A.L.E.R.T air medical transport program based out of Kalispell Regional Hospital where she spent 11 years as a flight medic and the Evergreen Fire Department where she still works as a Paramedic/Firefighter.

Miles Hackney

Lead Lab Instructor, EMT Instructor, Associate Simulation Specialist

A native to rural Kansas, Miles began his career in EMS in 2009 as an EMT before pursuing a bachelor's degree in Interdisciplinary Physical Sciences from Kansas State University. In 2014 and 2015, he volunteered for a medical outreach foundation focused on improving the accessibility, sustainability, and quality of prehospital and clinical care in rural Eastern Nicaragua, with special focus on prenatal and maternity care.
Miles now lives in the Gallatin Valley, working as an EMT for the Big Sky Ski Patrol and as an EMT Instructor for Best Practice Medicine.

Mac Malone

EMT Instructor

Originally from Northern Virginia, Mac relocated to Bozeman in 2012 to attend Montana State University and spend as much time in the outdoors as possible. After spending 3 years at MSU, he obtained his EMT-B certification in 2015. Shortly after, he joined the Hyalite Fire Department as a volunteer FF/EMT and was hired by AMR simultaneously.

After solidifying his passion for prehospital medicine working as an EMT and helping his fantastic ALS partners treat patients, Mac then enrolled in Paramedic school which he completed in September of 2017. Since then, he has been continuing his work as an ALS provider on AMR’s ground ambulances and as a volunteer for the Hyalite Fire Department. He is continuing his education by pursuing a B.S. in Fire and Emergency Services Administration from Colorado State University.

Mac is passionate about educating others in engaging, fun, and challenging environments and believes that teaching is the best way to improve his own knowledge.

Jason Wheeler

EMT Instructor

Jason Wheeler is a Montana Native and a 24-year resident of the Gallatin Valley.

He began his career in emergency services as a volunteer for David Thompson Search and Rescue in Libby, Montana before becoming a volunteer firefighter for Belgrade Rural Fire Department. His EMS education began as a First Responder before earning certification as an EMT-B. Upon completing his EMT certification he served as an instructor for the course for the following 10 years. In 2001 Jason began his career as a firefighter for the Central Valley Fire Department and started his training as a Paramedic in a program emphasizing service to rural areas of Montana.

Jason worked as a paramedic for Bozeman AMR for 11 years and is currently a Shift Captain and Firefighter/Paramedic at Central Valley Fire.

When not working, Jason likes to spend time enjoying the Montana outdoors with his wife and two daughters.

Maile All

EMT Instructor

Maile grew up in Hawaii and spent her high school years in Washington State. She came to Montana in 2010 to attend MSU and fell in love with Bozeman. While pursuing degrees in Cell Biology and Neuroscience and Psychology she had a chance encounter with a ski patroller that started her down her pre-hospital medicine track. In 2013 she got her EMT license and has been a volunteer ski patroller with Big Sky Ski Patrol since then. Maile has worked at Bozeman Health as a pharmacy technician for the past four years.

In her free time she likes to go on adventures with her dogs and travel.

Devon McReynolds

Education Specialist

Devon is a veteran paramedic with over 13 years of 911 experience in Gallatin County. His journey has led through many positions including Firefighter/Engineer, Field Training Officer, Training Center Faculty and Training Center Coordinator.

The most prestigious and rewarding position of them all however, is that of teacher. Devon brings passion, determination and enthusiasm with a splash of humor to the classroom and works diligently to help students leave the class with comfort and competence of content despite the often challenging nature of ACLS, PALS and various other advanced courses.

Devon will be working to advance the Best Practice Medicine team from AHA training site to Training Center, developing a solid core of AHA instructors and resuming his passion for teaching.

After class, Devon enjoys powerlifting, woodworking, and motorcycles with an occasional Marvel or Tolkien movie.

Kevin Box

Project Manager, Education Specialist

Kevin has been involved in public service, with a focus on EMS, since 1999. His unique experience comes from traditional frontline ambulance EMS, aeromedical and nontraditional work in the emergency room and delayed development classrooms.

After starting his career in rural Washington State at a rural fire department, he moved to working in a fast paced BLS ambulance in King Co. near Seattle. Then after paramedic education he had the opportunity to work in delayed development classrooms with medically fragile children. He then moved to Idaho to work as a private contract paramedic with the Air Force, working in the ER and transitioning to 911 and critical care transports, as the need arose. At the end of his contract, he moved to Montana, where he calls Helena home.

Drive for excellence in EMS systems and education has been his primary focus since moving to Montana in 2009. Currently works for St. Peter’s Health as a paramedic in a hospital-based ambulance system. At Best Practice Medicine he is involved in MED ED, SIM-MT, CARES and Special Projects.

Katie Gorman

Education Specialist, Interim Office Manager

Katie has worked in different realms of medicine for the past 5 years, which includes 911 response as an EMT and Paramedic, as well as a medical assistant in a family practice clinic. She has worked for Best Practice for the last 7 months in the Special Projects Division, and is now hired full-time to assist in the office with Alyssa as well as teach various courses throughout the company.

When Katie is not working, you are most apt to find her at the gym, or enjoying the outdoor recreation that Montana has to offer.

Jeremy George

Project Manger

Jeremy is a Project Manager with Best Practice Medicine and a Critical Care Paramedic. His recent experiences included running a multimillion-construction company to flying as a Flight Paramedic and deploying for the U.S. Army on a Blackhawk helicopter team.

Flying for a civilian HEMS team in South Texas as the Base Clinical Lead and working as faculty at University of Texas Health Science Center in several of their Paramedic Programs to include the Army Flight Paramedic program and San Antonio Fire Department’s Paramedic program Jeremy is a clinical and project management expert.

A graduate of University of Texas Health Science Center’s Army Flight Paramedic program and their Critical Care Paramedic program he is also a NAEMT and AHA Instructor. He serves as an Army Flight Paramedic in the Texas Army National Guard flying hoist rescue for Texas Task Force One missions as well as a recent Medevac deployment to the Middle East.